abesteSIM vs HelloRoam

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

abesteSIMHelloRoam

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes No

Global bundles (50+ countries) ✓ Yes No

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

abesteSIM HelloRoam

ID verification

abesteSIM: Required for some countries (passport/ID)

HelloRoam: Not confirmed yet

Refund policy

abesteSIM: Full/partial refund or replacement if the eSIM fails to install/activate/work due to a fault on abesteSIM's or the carrier's side, or works only intermittently. A 2.5 SGD or 10% (whichever is higher) processing fee applies for device-incompatibility/carrier-lock refunds. No refund for wrong purchases, an expired activation window, expired unused data, wrong checkout email, or once the eSIM has been installed.

HelloRoam: Full refund on an unactivated eSIM within 6 months of purchase (QR not scanned, no data used). Also covers device-compatibility issues and major service/connection failures (partial or full refund).

Validity starts

abesteSIM: Most plans start when the eSIM first connects to a supported network and begins using data; some instead use a fixed start date or activate on installation — stated per plan on its own product page (per their FAQ).

HelloRoam: Plan days start only at the eSIM's first connection to a supported network in your destination — buying and installing it at home use no plan days.

Fair-use limit

abesteSIM: Some unlimited plans apply a fair-use policy after a high-speed threshold; others state a fixed speed cap (e.g. 5/10/20 Mbps) instead — varies per plan, check the product description (per their FAQ).

HelloRoam: A fair-use policy applies to unlimited plans — HelloRoam may apply speed limits if usage is well above normal levels, to protect network quality for other users.

Top-ups & rollover

abesteSIM: No — abesteSIM does not currently support topping up an installed eSIM; buy a new plan once the existing allowance ends (per their FAQ).

HelloRoam: Top up an existing eSIM in the HelloRoam app (My eSIM > Top up): the new data joins what's left and the end date moves out on the same eSIM, no new QR code; expired eSIMs and some plans can't take a top-up.

Lost device / reinstalling

abesteSIM: A lost/misplaced QR code can be resent by contacting support (email or live chat) before installation, when eligible. Once installed, an eSIM is bonded to that device and can't be transferred or reissued — contact support about a replacement rather than a reissue.

HelloRoam: Before first connection in the destination you can reinstall on the same phone with the same QR (for a limited time), and support can issue a new eSIM for a new phone; once it has connected, a deleted eSIM is gone and no replacement is issued for a phone change.

Billing currency

abesteSIM: Users in Canada, Europe, the UK, Hong Kong, Japan, Taiwan, and the USA can pay in their local currencies; users in other regions are billed in SGD.

HelloRoam: Charges in USD by default (a currency switcher is available). Indirect/sales tax is added based on your billing postal or zip code.

Support

abesteSIM: Email · Live chat · 24/7

HelloRoam: Live chat · Email · WhatsApp · Help center · 24/7

Payment

abesteSIM: Card · PayPal · Apple Pay · Google Pay

HelloRoam: Card · PayPal · Apple Pay · Google Pay

Headquarters

abesteSIM: Singapore

HelloRoam: London, United Kingdom

Legal entity

abesteSIM: CYBER TECHNOLOGIES PTE. LTD.

HelloRoam: Future Syncs Limited

Founded

abesteSIM: 2025

HelloRoam: 2024

Comparison by eSIMKart

Discount codes

abesteSIM -10% ESIMKART10

HelloRoam -10% ESIMKART

abesteSIM vs HelloRoam — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare abesteSIM and HelloRoam by destination

Head-to-head prices for the destinations travelers check most.