ASimGo vs HelloRoam

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

ASimGoHelloRoam

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes No

Global bundles (50+ countries) ✓ Yes No

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

ASimGo HelloRoam

ID verification

ASimGo: Not confirmed yet

HelloRoam: Not confirmed yet

Refund policy

ASimGo: Full/partial refund or free replacement for a verified technical failure or persistent connectivity issue; a locked/incompatible device costs 2.50 USD or 10% (whichever is higher). No refund for change of mind, a deleted profile, expired data, a wrong email or a lapsed 30-90-day activation window.

HelloRoam: Full refund on an unactivated eSIM within 6 months of purchase (QR not scanned, no data used). Also covers device-compatibility issues and major service/connection failures (partial or full refund).

Validity starts

ASimGo: Most plans activate only when the eSIM first connects to a supported network, not on purchase — install it just before departure or on arrival using airport Wi-Fi, per their FAQ.

HelloRoam: Plan days start only at the eSIM's first connection to a supported network in your destination — buying and installing it at home use no plan days.

Fair-use limit

ASimGo: Not confirmed yet

HelloRoam: A fair-use policy applies to unlimited plans — HelloRoam may apply speed limits if usage is well above normal levels, to protect network quality for other users.

Top-ups & rollover

ASimGo: Not confirmed yet

HelloRoam: Top up an existing eSIM in the HelloRoam app (My eSIM > Top up): the new data joins what's left and the end date moves out on the same eSIM, no new QR code; expired eSIMs and some plans can't take a top-up.

Lost device / reinstalling

ASimGo: A deleted eSIM profile cannot be recovered or resent — removal is permanent once installed, per their FAQ. Contact support if this happens before travelling.

HelloRoam: Before first connection in the destination you can reinstall on the same phone with the same QR (for a limited time), and support can issue a new eSIM for a new phone; once it has connected, a deleted eSIM is gone and no replacement is issued for a phone change.

Billing currency

ASimGo: Feed and checkout prices are in USD.

HelloRoam: Charges in USD by default (a currency switcher is available). Indirect/sales tax is added based on your billing postal or zip code.

Support

ASimGo: Email · Live chat · 24/7 live chat and email (GMT+8)

HelloRoam: Live chat · Email · WhatsApp · Help center · 24/7

Payment

ASimGo: Card · Apple Pay · Google Pay

HelloRoam: Card · PayPal · Apple Pay · Google Pay

Headquarters

ASimGo: San Po Kong, Hong Kong

HelloRoam: London, United Kingdom

Legal entity

ASimGo: Microdrive Technology Limited

HelloRoam: Future Syncs Limited

Founded

ASimGo: Not confirmed yet

HelloRoam: 2024

Comparison by eSIMKart

Discount codes

ASimGo -10% ESIMKART10

HelloRoam -10% ESIMKART

ASimGo vs HelloRoam — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare ASimGo and HelloRoam by destination

Head-to-head prices for the destinations travelers check most.