CloudOn vs Superalink

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

CloudOnSuperalink

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes No

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

CloudOn Superalink

ID verification

CloudOn: Not confirmed yet

Superalink: Not confirmed yet

Refund policy

CloudOn: Full refund only if never installed/activated, requested within 30 days of purchase. Once activated: generally non-refundable, except a partial refund for unused data if usage is minor AND a verified network/technical failure prevented service. Discount-code purchases are non-refundable once activated. DTAC Thailand 50GB/10-day and Unlimited plans follow a separate, per-plan refund policy.

Superalink: Refunds only if the eSIM has not been activated and no data has been used; QRIS purchases must be requested within 7 days of purchase.

Validity starts

CloudOn: Validity starts on first network connection, not at purchase or installation - a 7-day plan installed a week early still gives the full 7 days once first connected.

Superalink: Starts once the eSIM installs and connects to the local network at your destination — activation from home is possible, but Superalink recommends waiting until arrival; data isn't deducted until it connects there.

Fair-use limit

CloudOn: Unlimited plans include a fair-use high-speed data allowance before speeds are reduced for the rest of the validity period - the exact threshold and reduced speed vary by plan and are stated on that plans own page.

Superalink: On Unlimited plans, speed drops for the rest of the day once the daily high-speed allowance is used (no extra charge, resets the next day): 10GB/day to 5 Mbps, 5GB/day to 1 Mbps, 500MB-3GB/day to up to 384 Kbps.

Top-ups & rollover

CloudOn: Supported - top-ups add to the existing eSIM directly from the CloudOn account, no new QR code or reinstall needed.

Superalink: Enter your eSIM's ICCID on Superalink's Top Up page (My Voucher) to add data or extend — no reinstall needed, though it only becomes available once the current package's validity ends or its data runs out.

Lost device / reinstalling

CloudOn: Not supported - eSIM QR codes are single-use. Once an eSIM is deleted or removed from a device it cannot be reinstalled, reassigned, or reissued.

Superalink: A deleted eSIM can be reactivated on the same device, but cannot be reissued for a different device, per Superalink's own FAQ.

Billing currency

CloudOn: CloudOn supports USD and BDT: prices are shown in your chosen currency at checkout (BDT can also be paid via bKash), with exchange rates set by Stripe at purchase.

Superalink: USD is the primary payment currency; other currencies may be accepted depending on availability and payment method, with the transaction currency set at the time of purchase.

Support

CloudOn: Live chat · Email · WhatsApp · Help center · 24/7

Superalink: Live chat · Email · WhatsApp · Help center · 24/7

Payment

CloudOn: Card · PayPal · Apple Pay · Google Pay

Superalink: Card · PayPal

Headquarters

CloudOn: Japan

Superalink: Singapore

Legal entity

CloudOn: Gold Lavender Co., Ltd.

Superalink: Gadget SG Pte. Ltd.

Founded

CloudOn: Not confirmed yet

Superalink: 2024

Comparison by eSIMKart

Discount codes

CloudOn -10% ESIMKART

Superalink -20%(Unlimited plans only) ESIMK0000

CloudOn vs Superalink — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare CloudOn and Superalink by destination

Head-to-head prices for the destinations travelers check most.