CloudOn vs Yatelo

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

CloudOnYatelo

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes ✓ Yes

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

CloudOn Yatelo

ID verification

CloudOn: Not confirmed yet

Yatelo: Not required

Refund policy

CloudOn: Full refund only if never installed/activated, requested within 30 days of purchase. Once activated: generally non-refundable, except a partial refund for unused data if usage is minor AND a verified network/technical failure prevented service. Discount-code purchases are non-refundable once activated. DTAC Thailand 50GB/10-day and Unlimited plans follow a separate, per-plan refund policy.

Yatelo: Refunds only for issues on Yatelo's side, requested within 30 days of purchase and only for unused data; used data is non-refundable and approved refunds may carry processing fees.

Validity starts

CloudOn: Validity starts on first network connection, not at purchase or installation - a 7-day plan installed a week early still gives the full 7 days once first connected.

Yatelo: Your plan only starts counting once you connect -- the countdown begins at first network connection, not purchase.

Fair-use limit

CloudOn: Unlimited plans include a fair-use high-speed data allowance before speeds are reduced for the rest of the validity period - the exact threshold and reduced speed vary by plan and are stated on that plans own page.

Yatelo: Fixed-data plans hard-cap at the purchased allowance. Standard unlimited plans feature a daily high-speed cap and throttle speeds once crossed; Truly Unlimited plans have no daily cap. Plan details for all options explicitly state these terms prior to purchase.

Top-ups & rollover

CloudOn: Supported - top-ups add to the existing eSIM directly from the CloudOn account, no new QR code or reinstall needed.

Yatelo: Add more data or buy a new plan anytime within the app.

Lost device / reinstalling

CloudOn: Not supported - eSIM QR codes are single-use. Once an eSIM is deleted or removed from a device it cannot be reinstalled, reassigned, or reissued.

Yatelo: If you delete the eSIM or change phones, contact support and they help reinstall or replace the eSIM, depending on the plan.

Billing currency

CloudOn: CloudOn supports USD and BDT: prices are shown in your chosen currency at checkout (BDT can also be paid via bKash), with exchange rates set by Stripe at purchase.

Yatelo: United States Dollars (USD)

Support

CloudOn: Live chat · Email · WhatsApp · Help center · 24/7

Yatelo: Email · Live chat · 24/7

Payment

CloudOn: Card · PayPal · Apple Pay · Google Pay

Yatelo: Card · Apple Pay · Google Pay

Headquarters

CloudOn: Japan

Yatelo: Canada

Legal entity

CloudOn: Gold Lavender Co., Ltd.

Yatelo: Nimbleedge Inc.

Founded

CloudOn: Not confirmed yet

Yatelo: 2024

Comparison by eSIMKart

Discount codes

CloudOn -10% ESIMKART

Yatelo -15% ESIMKART15

CloudOn vs Yatelo — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare CloudOn and Yatelo by destination

Head-to-head prices for the destinations travelers check most.