esimgenius vs Lotso Travel

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

esimgeniusLotso Travel

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes No

Global bundles (50+ countries) ✓ Yes No

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

esimgenius Lotso Travel

ID verification

esimgenius: Not required

Lotso Travel: Not confirmed yet

Refund policy

esimgenius: Full refund only if the eSIM never activates in the destination country (install/connect failure, incompatible/carrier-locked phone, or the supplier under-delivers data). Wrong-destination purchases are case-by-case if reported within 24h, not guaranteed. Refunded via Stripe within 1 business day (banks take 5-10 more days).

Lotso Travel: Refunds only for unactivated eSIMs within 14 days of purchase. No refund once activated (connected to a network), once data is partially/fully consumed, for an incompatible/carrier-locked device, for coverage/speed dissatisfaction, or after the plan has expired.

Validity starts

esimgenius: Validity starts at first network connection, not at purchase. An eSIM that has not been activated stays usable for up to 12 months after purchase.

Lotso Travel: Validity begins on whichever comes first: the eSIM's first connection to a partner network, or a defined number of days after purchase stated on the plan (e.g. 90 days) if never activated sooner.

Fair-use limit

esimgenius: Unlimited plans state no daily data caps or cutoffs from esimgenius itself, but local carrier partners may throttle/restrict on atypical usage as an anti-abuse measure -- no specific threshold stated.

Lotso Travel: Not confirmed yet

Top-ups & rollover

esimgenius: Every plan, including regional and global ones, tops up on the same eSIM within seconds: no new QR code, no reinstall. Top up from the app or the site.

Lotso Travel: Not confirmed yet

Lost device / reinstalling

esimgenius: Just contact our support and they will replace it within 5 minutes.

Lotso Travel: Not confirmed yet

Billing currency

esimgenius: USD only, tax-inclusive, charged via Stripe -- no other currency option found at checkout.

Lotso Travel: Not confirmed yet

Support

esimgenius: Email · Mon-Fri, 9am-6pm Hong Kong time

Lotso Travel: WhatsApp · Email

Payment

esimgenius: Card · Apple Pay · Google Pay

Lotso Travel: Card · Apple Pay · Google Pay

Headquarters

esimgenius: Bangkok, Thailand

Lotso Travel: Not confirmed yet

Legal entity

esimgenius: Alphaweb Ventures Limited

Lotso Travel: Not confirmed yet

Founded

esimgenius: 2026

Lotso Travel: Not confirmed yet

Comparison by eSIMKart

Discount codes

esimgenius No live code

Lotso Travel No live code

esimgenius vs Lotso Travel — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare esimgenius and Lotso Travel by destination

Head-to-head prices for the destinations travelers check most.