esimgenius vs SparkRoam

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

esimgeniusSparkRoam

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes ✓ Yes

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

esimgenius SparkRoam

ID verification

esimgenius: Not required

SparkRoam: Not required

Refund policy

esimgenius: Full refund only if the eSIM never activates in the destination country (install/connect failure, incompatible/carrier-locked phone, or the supplier under-delivers data). Wrong-destination purchases are case-by-case if reported within 24h, not guaranteed. Refunded via Stripe within 1 business day (banks take 5-10 more days).

SparkRoam: Full refund if the eSIM is unused/uninstalled, a verified technical failure occurs, or the QR/activation details never arrive within 2 hours. Used/activated eSIMs are not refundable. Incorrect-purchase requests on an unused eSIM get Spark Roam Wallet credit instead of cash (full credit 0-7 days, voucher credit up to 1 year).

Validity starts

esimgenius: Validity starts at first network connection, not at purchase. An eSIM that has not been activated stays usable for up to 12 months after purchase.

SparkRoam: Validity starts when the eSIM first connects to a supported network, not at the moment of purchase.

Fair-use limit

esimgenius: Unlimited plans state no daily data caps or cutoffs from esimgenius itself, but local carrier partners may throttle/restrict on atypical usage as an anti-abuse measure -- no specific threshold stated.

SparkRoam: Fixed-data plans have no fair-use cap. Unlimited plans throttle to a stated speed after full-speed use (confirmed real per-plan values: "Up to 10 Mbps" on India/Turkey/Taiwan, fully unthrottled on Japan) — see each plan's own details.

Top-ups & rollover

esimgenius: Every plan, including regional and global ones, tops up on the same eSIM within seconds: no new QR code, no reinstall. Top up from the app or the site.

SparkRoam: Top-up is available from the SparkRoam customer Dashboard on the large majority of plans; a plan's own details page states when top-up isn't offered for it.

Lost device / reinstalling

esimgenius: Just contact our support and they will replace it within 5 minutes.

SparkRoam: The QR code can be re-displayed or re-downloaded anytime from the customer Dashboard if the eSIM profile is deleted from the device.

Billing currency

esimgenius: USD only, tax-inclusive, charged via Stripe -- no other currency option found at checkout.

SparkRoam: Prices shown here are the catalog's own real USD prices; SparkRoam's own checkout at sparkroam.com bills in GBP (£).

Support

esimgenius: Email · Mon-Fri, 9am-6pm Hong Kong time

SparkRoam: Email · WhatsApp · Usually replies within 1 business day

Payment

esimgenius: Card · Apple Pay · Google Pay

SparkRoam: Card · PayPal · Apple Pay · Crypto

Headquarters

esimgenius: Bangkok, Thailand

SparkRoam: Ruislip, London, United Kingdom

Legal entity

esimgenius: Alphaweb Ventures Limited

SparkRoam: Spark Roam Limited

Founded

esimgenius: 2026

SparkRoam: 2021

Comparison by eSIMKart

Discount codes

esimgenius No live code

SparkRoam -5% ESIMKART5

esimgenius vs SparkRoam — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare esimgenius and SparkRoam by destination

Head-to-head prices for the destinations travelers check most.