esimgenius vs ZetSIM

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

esimgeniusZetSIM

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes ✓ Yes

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

esimgenius ZetSIM

ID verification

esimgenius: Not required

ZetSIM: Not confirmed yet

Refund policy

esimgenius: Full refund only if the eSIM never activates in the destination country (install/connect failure, incompatible/carrier-locked phone, or the supplier under-delivers data). Wrong-destination purchases are case-by-case if reported within 24h, not guaranteed. Refunded via Stripe within 1 business day (banks take 5-10 more days).

ZetSIM: An eSIM that has not been activated and whose plan is still valid is refunded in full, with no fee, as refund coins (store credit in the same currency, never expires, not withdrawable as cash). No refund once activated or for unused data.

Validity starts

esimgenius: Validity starts at first network connection, not at purchase. An eSIM that has not been activated stays usable for up to 12 months after purchase.

ZetSIM: Validity starts when the eSIM first connects to a local network at the destination, not at purchase.

Fair-use limit

esimgenius: Unlimited plans state no daily data caps or cutoffs from esimgenius itself, but local carrier partners may throttle/restrict on atypical usage as an anti-abuse measure -- no specific threshold stated.

ZetSIM: Unlimited plans: 2GB of high-speed data per day, then 256 kbps; the daily allowance resets every 24 hours from first connection.

Top-ups & rollover

esimgenius: Every plan, including regional and global ones, tops up on the same eSIM within seconds: no new QR code, no reinstall. Top up from the app or the site.

ZetSIM: Add a new plan to the eSIM you already installed: no new QR code, no reinstall.

Lost device / reinstalling

esimgenius: Just contact our support and they will replace it within 5 minutes.

ZetSIM: Not confirmed yet

Billing currency

esimgenius: USD only, tax-inclusive, charged via Stripe -- no other currency option found at checkout.

ZetSIM: Charged in the currency shown at checkout (the currency prices were displayed in); your card issuer may apply its own exchange rate or fees.

Support

esimgenius: Email · Mon-Fri, 9am-6pm Hong Kong time

ZetSIM: Email · WhatsApp · Phone · 24/7, in 11 languages

Payment

esimgenius: Card · Apple Pay · Google Pay

ZetSIM: Card · Apple Pay · Google Pay

Headquarters

esimgenius: Bangkok, Thailand

ZetSIM: Bengaluru, India

Legal entity

esimgenius: Alphaweb Ventures Limited

ZetSIM: Zetexa Global Private Limited

Founded

esimgenius: 2026

ZetSIM: Not confirmed yet

Comparison by eSIMKart

Discount codes

esimgenius No live code

ZetSIM No live code

esimgenius vs ZetSIM — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare esimgenius and ZetSIM by destination

Head-to-head prices for the destinations travelers check most.