Giga.tel vs The SIM Shop

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

Giga.telThe SIM Shop

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes No

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

Giga.tel The SIM Shop

ID verification

Giga.tel: Not confirmed yet

The SIM Shop: Not confirmed yet

Refund policy

Giga.tel: Full refund only if the eSIM hasn't been installed and no data was used - contact within 5 days of purchase with your order number. If a technical issue (won't download, won't connect) can't be resolved, a refund/partial refund may still be given.

The SIM Shop: Unused, uninstalled and unactivated plans can be refunded within 30 days of purchase from My Account > Refunds, to the original payment method. Installed, activated or used eSIMs are reviewed case by case. Australian Consumer Law rights apply on top.

Validity starts

Giga.tel: Standard eSIM plans: validity starts when the plan is activated, not at purchase (confirmed at checkout). A separate 'Connectivity' plan type instead starts immediately after purchase.

The SIM Shop: Validity starts on first network connection on almost every plan; Japan KDDI plans start on first data use in Japan, with a supplier start-by deadline.

Fair-use limit

Giga.tel: Unlimited plans carry a fair-use policy - each plan's own page shows its Daily Allowance and the post-threshold speed; there's no single sitewide GB/day figure or throttle speed.

The SIM Shop: Daily high-speed plans slow down after the daily allowance (typically to 384 kbps) until the next reset; the allowance, reduced speed and hotspot limits are stated per plan.

Top-ups & rollover

Giga.tel: Add a top-up or a new plan to the same reusable eSIM at any time without reinstalling - just keep the eSIM profile on your device rather than deleting it.

The SIM Shop: Not confirmed yet

Lost device / reinstalling

Giga.tel: If a technical/connectivity issue arises, support will troubleshoot or issue a replacement when eligible. Exception: the 'Connectivity' plan type can't be replaced if not installed within 24 hours of receiving the QR code.

The SIM Shop: Not confirmed yet

Billing currency

Giga.tel: Prices are shown in USD; Brazil-based customers are charged in Brazilian Reais at a locked exchange rate shown before payment, with no extra currency-conversion fee from Giga.tel.

The SIM Shop: Prices and checkout are in Australian dollars (AUD).

Support

Giga.tel: Live chat · Email · WhatsApp · Help center · 24/7

The SIM Shop: Email · Help center · 9am–5pm AEST, Monday to Friday (excl. Queensland public holidays); reply within one business day

Payment

Giga.tel: Card · PayPal · Apple Pay · Google Pay

The SIM Shop: Not confirmed yet

Headquarters

Giga.tel: Sheridan, Wyoming, USA

The SIM Shop: Brisbane, Queensland, Australia

Legal entity

Giga.tel: Tel Group LLC

The SIM Shop: The SIM Shop Pty Ltd

Founded

Giga.tel: Not confirmed yet

The SIM Shop: 2026

Comparison by eSIMKart

Discount codes

Giga.tel No live code

The SIM Shop -10% ESIMKART

Giga.tel vs The SIM Shop — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare Giga.tel and The SIM Shop by destination

Head-to-head prices for the destinations travelers check most.