Gjirafa Travel vs ZenSim

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

Gjirafa TravelZenSim

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes ✓ Yes

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

Gjirafa Travel ZenSim

ID verification

Gjirafa Travel: Not confirmed yet

ZenSim: Not required

Refund policy

Gjirafa Travel: Refund only for a verified technical/connectivity failure with no data used, requested within 14 days of purchase. Once activated or data is consumed, no refund. Approved refunds are issued as non-cash, non-withdrawable Gjirafa Money credit, not to the original payment method.

ZenSim: Refunds are not available once the eSIM has been installed or activated, except for a technical failure verified by ZenSim. If a Travel eSIM cannot be used due to device incompatibility, a refund is issued only if it has not been installed/activated on a different device.

Validity starts

Gjirafa Travel: Not confirmed yet

ZenSim: Validity starts on activation, not purchase — the eSIM auto-activates the first time it connects to the destination network. Must be installed within 12 months of purchase or ZenSim may cancel the order.

Fair-use limit

Gjirafa Travel: Unlimited plans are for standard personal travel use; Gjirafa may apply temporary speed reductions once usage exceeds its Fair Use thresholds within a short period, to keep service quality consistent for all users. Data access itself is never cut off.

ZenSim: Unlimited plans include a fixed daily high-speed allowance (see each plan), then drop to a reduced speed for the rest of that day.

Top-ups & rollover

Gjirafa Travel: Not confirmed yet

ZenSim: Every Travel eSIM can be topped up from the ZenSim app — no need to buy a new eSIM.

Lost device / reinstalling

Gjirafa Travel: Not confirmed yet

ZenSim: Not confirmed yet

Billing currency

Gjirafa Travel: All payments are charged in Euros (EUR) regardless of your card or wallet's home currency (Terms of Service §20.4); your issuer may apply its own conversion.

ZenSim: Prices are shown in your selected currency (USD/AUD/NZD/EUR/GBP) at checkout. ZenSim is an Australian company, so a non-AUD charge may involve a small conversion by your card issuer.

Support

Gjirafa Travel: Phone · Email

ZenSim: WhatsApp · Email · Help center

Payment

Gjirafa Travel: Card · Apple Pay · Google Pay · Link

ZenSim: Card · Apple Pay · Google Pay

Headquarters

Gjirafa Travel: Graçanicë, Kosovo

ZenSim: Australia

Legal entity

Gjirafa Travel: Gjirafa Inc. – Kosovo Branch, business registration no. 810840307, Graçanicë, Republic of Kosovo

ZenSim: ZenSim Pty Ltd (ABN 70 672 777 267)

Founded

Gjirafa Travel: Not confirmed yet

ZenSim: Not confirmed yet

Comparison by eSIMKart

Discount codes

Gjirafa Travel -5% ESIMKART

ZenSim -10% ESIMKART

Gjirafa Travel vs ZenSim — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare Gjirafa Travel and ZenSim by destination

Head-to-head prices for the destinations travelers check most.