Japan Wireless vs Yatelo

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

Japan WirelessYatelo

Unlimited data ✓ Yes ✓ Yes

Regional bundles No ✓ Yes

Global bundles (50+ countries) No ✓ Yes

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

Japan Wireless Yatelo

ID verification

Japan Wireless: Not required

Yatelo: Not required

Refund policy

Japan Wireless: eSIM orders can't be cancelled or refunded once dispatched (erroneous shipments excepted); pocket WiFi rentals cancel free before shipment.

Yatelo: Refunds only for issues on Yatelo's side, requested within 30 days of purchase and only for unused data; used data is non-refundable and approved refunds may carry processing fees.

Validity starts

Japan Wireless: Validity starts when the eSIM is actually activated, not at purchase, counted in 24-hour days; it must be activated within 30 days of purchase or it expires.

Yatelo: Your plan only starts counting once you connect -- the countdown begins at first network connection, not purchase.

Fair-use limit

Japan Wireless: 4G Unlimited (DOCOMO) throttles to 256kbps after 3GB/day, resetting at midnight JST; 5G Unlimited (KDDI) has a general fair-use policy with no fixed daily cap stated.

Yatelo: Fixed-data plans hard-cap at the purchased allowance. Standard unlimited plans feature a daily high-speed cap and throttle speeds once crossed; Truly Unlimited plans have no daily cap. Plan details for all options explicitly state these terms prior to purchase.

Top-ups & rollover

Japan Wireless: Existing eSIMs cannot be topped up; extra data requires purchasing a new/additional data plan, per Japan Wireless's own FAQ.

Yatelo: Add more data or buy a new plan anytime within the app.

Lost device / reinstalling

Japan Wireless: A Japan Wireless eSIM can only be installed once -- if you delete it from your device after installation you cannot reinstall it, and must contact Japan Wireless customer support for help.

Yatelo: If you delete the eSIM or change phones, contact support and they help reinstall or replace the eSIM, depending on the plan.

Billing currency

Japan Wireless: Checkout lets you choose your billing currency (USD, EUR, GBP, AUD, CAD, JPY, KRW and more) via a currency selector.

Yatelo: United States Dollars (USD)

Support

Japan Wireless: Live chat · Email · Phone · 7 days a week, support team based in Japan

Yatelo: Email · Live chat · 24/7

Payment

Japan Wireless: Card · PayPal · Apple Pay · Google Pay

Yatelo: Card · Apple Pay · Google Pay

Headquarters

Japan Wireless: Tokyo, Japan

Yatelo: Canada

Legal entity

Japan Wireless: Inbound Platform Corporation

Yatelo: Nimbleedge Inc.

Founded

Japan Wireless: 2015

Yatelo: 2024

Comparison by eSIMKart

Discount codes

Japan Wireless -15% ESIMKART15

Yatelo -15% ESIMKART15

Japan Wireless vs Yatelo — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare Japan Wireless and Yatelo by destination

Head-to-head prices for the destinations travelers check most.