Superalink vs Ubigi

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

SuperalinkUbigi

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) No ✓ Yes

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

Superalink Ubigi

ID verification

Superalink: Not confirmed yet

Ubigi: Not required

Refund policy

Superalink: Refunds only if the eSIM has not been activated and no data has been used; QRIS purchases must be requested within 7 days of purchase.

Ubigi: Refunds only for unused plans — a plan can't be refunded once you start using it. Requests within 14 business days of purchase, processed within 10 business days to the original payment method.

Validity starts

Superalink: Starts once the eSIM installs and connects to the local network at your destination — activation from home is possible, but Superalink recommends waiting until arrival; data isn't deducted until it connects there.

Ubigi: Smartstart: the plan's validity countdown begins when you first connect at your destination, not at the moment of purchase. Preloaded eSIM QR codes must be redeemed within 6 months of purchase or they expire unused.

Fair-use limit

Superalink: On Unlimited plans, speed drops for the rest of the day once the daily high-speed allowance is used (no extra charge, resets the next day): 10GB/day to 5 Mbps, 5GB/day to 1 Mbps, 500MB-3GB/day to up to 384 Kbps.

Ubigi: Unlimited plans run at full speed up to a threshold, then drop to 2 Mbps: about 15–25 GB on 7-day country plans and 60 GB on 30-day regional plans, depending on the destination.

Top-ups & rollover

Superalink: Enter your eSIM's ICCID on Superalink's Top Up page (My Voucher) to add data or extend — no reinstall needed, though it only becomes available once the current package's validity ends or its data runs out.

Ubigi: Existing Ubigi eSIMs can be recharged with a new data plan directly through the Ubigi app or ubigi.me account — even without Wi-Fi or remaining data — without installing a new eSIM.

Lost device / reinstalling

Superalink: A deleted eSIM can be reactivated on the same device, but cannot be reissued for a different device, per Superalink's own FAQ.

Ubigi: Reinstalling a deleted Ubigi eSIM profile is limited to 5 times via the app's 'Re-install my Ubigi eSIM' button -- if the old device is lost or broken and can't be deleted first, contact Ubigi Customer Service for help.

Billing currency

Superalink: USD is the primary payment currency; other currencies may be accepted depending on availability and payment method, with the transaction currency set at the time of purchase.

Ubigi: Charge currency is set by the country of residence on your Ubigi account: EUR for the euro zone, GBP for the UK, JPY for Japan, CNY for China, CAD for Canada, AUD for Australia, USD everywhere else.

Support

Superalink: Live chat · Email · WhatsApp · Help center · 24/7

Ubigi: Live chat · WhatsApp · Help center

Payment

Superalink: Card · PayPal

Ubigi: Card · PayPal · Apple Pay · Google Pay

Headquarters

Superalink: Singapore

Ubigi: Paris, France

Legal entity

Superalink: Gadget SG Pte. Ltd.

Ubigi: Transatel

Founded

Superalink: 2024

Ubigi: 2017

Comparison by eSIMKart

Discount codes

Superalink -20%(Unlimited plans only) ESIMK0000

Ubigi -10% ESIMKART10

Superalink vs Ubigi — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare Superalink and Ubigi by destination

Head-to-head prices for the destinations travelers check most.