The SIM Shop vs Yatelo

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

The SIM ShopYatelo

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) No ✓ Yes

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

The SIM Shop Yatelo

ID verification

The SIM Shop: Not confirmed yet

Yatelo: Not required

Refund policy

The SIM Shop: Unused, uninstalled and unactivated plans can be refunded within 30 days of purchase from My Account > Refunds, to the original payment method. Installed, activated or used eSIMs are reviewed case by case. Australian Consumer Law rights apply on top.

Yatelo: Refunds only for issues on Yatelo's side, requested within 30 days of purchase and only for unused data; used data is non-refundable and approved refunds may carry processing fees.

Validity starts

The SIM Shop: Validity starts on first network connection on almost every plan; Japan KDDI plans start on first data use in Japan, with a supplier start-by deadline.

Yatelo: Your plan only starts counting once you connect -- the countdown begins at first network connection, not purchase.

Fair-use limit

The SIM Shop: Daily high-speed plans slow down after the daily allowance (typically to 384 kbps) until the next reset; the allowance, reduced speed and hotspot limits are stated per plan.

Yatelo: Fixed-data plans hard-cap at the purchased allowance. Standard unlimited plans feature a daily high-speed cap and throttle speeds once crossed; Truly Unlimited plans have no daily cap. Plan details for all options explicitly state these terms prior to purchase.

Top-ups & rollover

The SIM Shop: Not confirmed yet

Yatelo: Add more data or buy a new plan anytime within the app.

Lost device / reinstalling

The SIM Shop: Not confirmed yet

Yatelo: If you delete the eSIM or change phones, contact support and they help reinstall or replace the eSIM, depending on the plan.

Billing currency

The SIM Shop: Prices and checkout are in Australian dollars (AUD).

Yatelo: United States Dollars (USD)

Support

The SIM Shop: Email · Help center · 9am–5pm AEST, Monday to Friday (excl. Queensland public holidays); reply within one business day

Yatelo: Email · Live chat · 24/7

Payment

The SIM Shop: Not confirmed yet

Yatelo: Card · Apple Pay · Google Pay

Headquarters

The SIM Shop: Brisbane, Queensland, Australia

Yatelo: Canada

Legal entity

The SIM Shop: The SIM Shop Pty Ltd

Yatelo: Nimbleedge Inc.

Founded

The SIM Shop: 2026

Yatelo: 2024

Comparison by eSIMKart

Discount codes

The SIM Shop -10% ESIMKART

Yatelo -15% ESIMKART15

The SIM Shop vs Yatelo — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare The SIM Shop and Yatelo by destination

Head-to-head prices for the destinations travelers check most.