Ubigi vs Yatelo

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

UbigiYatelo

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes ✓ Yes

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

Ubigi Yatelo

ID verification

Ubigi: Not required

Yatelo: Not required

Refund policy

Ubigi: Refunds only for unused plans — a plan can't be refunded once you start using it. Requests within 14 business days of purchase, processed within 10 business days to the original payment method.

Yatelo: Refunds only for issues on Yatelo's side, requested within 30 days of purchase and only for unused data; used data is non-refundable and approved refunds may carry processing fees.

Validity starts

Ubigi: Smartstart: the plan's validity countdown begins when you first connect at your destination, not at the moment of purchase. Preloaded eSIM QR codes must be redeemed within 6 months of purchase or they expire unused.

Yatelo: Your plan only starts counting once you connect -- the countdown begins at first network connection, not purchase.

Fair-use limit

Ubigi: Unlimited plans run at full speed up to a threshold, then drop to 2 Mbps: about 15–25 GB on 7-day country plans and 60 GB on 30-day regional plans, depending on the destination.

Yatelo: Fixed-data plans hard-cap at the purchased allowance. Standard unlimited plans feature a daily high-speed cap and throttle speeds once crossed; Truly Unlimited plans have no daily cap. Plan details for all options explicitly state these terms prior to purchase.

Top-ups & rollover

Ubigi: Existing Ubigi eSIMs can be recharged with a new data plan directly through the Ubigi app or ubigi.me account — even without Wi-Fi or remaining data — without installing a new eSIM.

Yatelo: Add more data or buy a new plan anytime within the app.

Lost device / reinstalling

Ubigi: Reinstalling a deleted Ubigi eSIM profile is limited to 5 times via the app's 'Re-install my Ubigi eSIM' button -- if the old device is lost or broken and can't be deleted first, contact Ubigi Customer Service for help.

Yatelo: If you delete the eSIM or change phones, contact support and they help reinstall or replace the eSIM, depending on the plan.

Billing currency

Ubigi: Charge currency is set by the country of residence on your Ubigi account: EUR for the euro zone, GBP for the UK, JPY for Japan, CNY for China, CAD for Canada, AUD for Australia, USD everywhere else.

Yatelo: United States Dollars (USD)

Support

Ubigi: Live chat · WhatsApp · Help center

Yatelo: Email · Live chat · 24/7

Payment

Ubigi: Card · PayPal · Apple Pay · Google Pay

Yatelo: Card · Apple Pay · Google Pay

Headquarters

Ubigi: Paris, France

Yatelo: Canada

Legal entity

Ubigi: Transatel

Yatelo: Nimbleedge Inc.

Founded

Ubigi: 2017

Yatelo: 2024

Comparison by eSIMKart

Discount codes

Ubigi -10% ESIMKART10

Yatelo -15% ESIMKART15

Ubigi vs Yatelo — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare Ubigi and Yatelo by destination

Head-to-head prices for the destinations travelers check most.