Maya Mobile Review: Plans & Pricing

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Headquarters

Nassau, Bahamas

Legal entity

Mobile Maya Inc.

Website

maya.net

Refund policy

Full refund (less processing fees) within 30 days if no data has been used — including incompatible or carrier-locked devices; partial refunds proportionate to unused data for Maya-side network issues. Read the policy ↗

Validity starts

Each plan runs for its full duration once activated in the app (turn the eSIM on when you land, not automatically at purchase); you're charged once at purchase regardless of how much data you use, and there are no partial refunds for unused days.

Fair-use limit

Unlimited plans: speed may be temporarily throttled to 10 Mbps once daily usage exceeds 3GB, and to 1 Mbps if very high usage continues; any throttle is removed within 24 hours. Prepaid (fixed-GB) plans run at full local network speed.

Top-ups & rollover

Add data to an existing eSIM any time: pick a package in the Shop and choose your existing eSIM at checkout (no reinstall); optional Auto Renew also extends 30-day plans monthly.

Lost device / reinstalling

Once an eSIM is removed from your device, Maya Mobile permanently deactivates it on the network and it cannot be reactivated -- you'll need to order and activate a new eSIM to get more data.

Billing currency

Prices are shown in USD by default; paying in another currency may incur bank/card foreign-exchange fees.

Support

Email · WhatsApp · Live chat · 24/7

Payment

Card · Apple Pay · Google Pay

Facts verified on Oct 2, 2026 from Maya Mobile's own site

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