Airalo vs Superalink

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

AiraloSuperalink

Unlimited data ✓ Yes ✓ Yes

Regional bundles No ✓ Yes

Global bundles (50+ countries) No No

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

Airalo Superalink

ID verification

Airalo: Required for some countries (passport/ID)

Superalink: Not confirmed yet

Refund policy

Airalo: Self-service refund request from your account (My eSIMs > Package History > Request Refund) for wrong purchase, changed plans, installation issues, or a non-working eSIM — expired or fully-used eSIMs aren't eligible. Wrong-purchase/changed-plans refunds go to Airmoney (their in-app credit) only; installation-issue/not-working refunds can go to Airmoney or your original payment method, taking 7-10 business days (up to 30 depending on your bank).

Superalink: Refunds only if the eSIM has not been activated and no data has been used; QRIS purchases must be requested within 7 days of purchase.

Validity starts

Airalo: Validity starts either when the eSIM connects to the destination network or at the moment of installation, depending on the specific plan — check 'Additional Information > Activation Policy' on the plan page before buying to see which applies.

Superalink: Starts once the eSIM installs and connects to the local network at your destination — activation from home is possible, but Superalink recommends waiting until arrival; data isn't deducted until it connects there.

Fair-use limit

Airalo: Unlimited plans default to a 3GB-per-day full-speed allowance before throttling to 1 Mbps for the rest of that 24-hour period (counted from activation, not purchase); a different daily threshold is stated on the specific plan's page when it applies instead of the 3GB default.

Superalink: On Unlimited plans, speed drops for the rest of the day once the daily high-speed allowance is used (no extra charge, resets the next day): 10GB/day to 5 Mbps, 5GB/day to 1 Mbps, 500MB-3GB/day to up to 384 Kbps.

Top-ups & rollover

Airalo: Only plans marked 'rechargeable' (checkable under Additional Information before buying) can be topped up, via the My eSIMs > Top Up option in the app — a non-rechargeable eSIM or one that changed carriers requires buying a new eSIM instead.

Superalink: Enter your eSIM's ICCID on Superalink's Top Up page (My Voucher) to add data or extend — no reinstall needed, though it only becomes available once the current package's validity ends or its data runs out.

Lost device / reinstalling

Airalo: Most Airalo eSIMs can't be reinstalled once deleted -- the app checks each plan under My eSIMs > 'Deleted your eSIM?' and walks you through reinstall if allowed, otherwise you'll need a new eSIM or Support.

Superalink: A deleted eSIM can be reactivated on the same device, but cannot be reissued for a different device, per Superalink's own FAQ.

Billing currency

Airalo: Airalo lets you check out in 16 real currencies (USD, AUD, CAD, EUR, GBP, JPY, PLN, SGD, NOK, DKK, SEK, CHF, NZD, MXN, ZAR, THB) — not just a USD default; if your currency isn't listed, your bank handles the conversion at checkout.

Superalink: USD is the primary payment currency; other currencies may be accepted depending on availability and payment method, with the transaction currency set at the time of purchase.

Support

Airalo: Live chat · Help center · 24/7

Superalink: Live chat · Email · WhatsApp · Help center · 24/7

Payment

Airalo: Card · PayPal · Apple Pay · Google Pay · Alipay

Superalink: Card · PayPal

Headquarters

Airalo: Singapore

Superalink: Singapore

Legal entity

Airalo: AirGSM Pte Ltd

Superalink: Gadget SG Pte. Ltd.

Founded

Airalo: 2019

Superalink: 2024

Comparison by eSIMKart

Discount codes

Airalo No live code

Superalink -20%(Unlimited plans only) ESIMK0000

Airalo vs Superalink — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare Airalo and Superalink by destination

Head-to-head prices for the destinations travelers check most.