FlexiRoam vs Superalink

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

FlexiRoamSuperalink

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes No

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

FlexiRoam Superalink

ID verification

FlexiRoam: Not confirmed yet

Superalink: Not confirmed yet

Refund policy

FlexiRoam: Full refund if no data was used and a FlexiRoam technical fault could not be fixed during the trip (partial if data was used); partial refunds for intermittent service or downtime. No refund for unused data at expiry, device incompatibility/lock, or an installed plan bought by mistake. 5% admin fee; request within 120 days.

Superalink: Refunds only if the eSIM has not been activated and no data has been used; QRIS purchases must be requested within 7 days of purchase.

Validity starts

FlexiRoam: Validity starts when you activate the plan or on a start date you schedule; a plan not activated within 90 days of purchase activates automatically (Terms §3.3, §3.6).

Superalink: Starts once the eSIM installs and connects to the local network at your destination — activation from home is possible, but Superalink recommends waiting until arrival; data isn't deducted until it connects there.

Fair-use limit

FlexiRoam: Unlimited plans have a daily high-speed limit (3GB on the product pages); after it the speed is capped or the service pauses until the next day (Terms §21.2). Throttled speed not stated.

Superalink: On Unlimited plans, speed drops for the rest of the day once the daily high-speed allowance is used (no extra charge, resets the next day): 10GB/day to 5 Mbps, 5GB/day to 1 Mbps, 500MB-3GB/day to up to 384 Kbps.

Top-ups & rollover

FlexiRoam: Buy another plan onto the same eSIM in the app or website; buying the same plan again before it expires extends it and rolls unused data over where the plan includes Data Rollover (Terms §23).

Superalink: Enter your eSIM's ICCID on Superalink's Top Up page (My Voucher) to add data or extend — no reinstall needed, though it only becomes available once the current package's validity ends or its data runs out.

Lost device / reinstalling

FlexiRoam: Reinstall the existing eSIM on the same or a new phone from the app (Account > My SIMs > Install); support helps if the old device is unavailable.

Superalink: A deleted eSIM can be reactivated on the same device, but cannot be reissued for a different device, per Superalink's own FAQ.

Billing currency

FlexiRoam: Charged in USD, or another currency you select on the site (Terms §3.9).

Superalink: USD is the primary payment currency; other currencies may be accepted depending on availability and payment method, with the transaction currency set at the time of purchase.

Support

FlexiRoam: Email · WhatsApp · Help center

Superalink: Live chat · Email · WhatsApp · Help center · 24/7

Payment

FlexiRoam: Card · Apple Pay

Superalink: Card · PayPal

Headquarters

FlexiRoam: Tsim Sha Tsui East, Hong Kong

Superalink: Singapore

Legal entity

FlexiRoam: FlexiRoam Asia Limited (subsidiary of Flexi Roam Limited, ACN 143 777 397, ASX: FRX)

Superalink: Gadget SG Pte. Ltd.

Founded

FlexiRoam: 2011

Superalink: 2024

Comparison by eSIMKart

Discount codes

FlexiRoam No live code

Superalink -20%(Unlimited plans only) ESIMK0000

FlexiRoam vs Superalink — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare FlexiRoam and Superalink by destination

Head-to-head prices for the destinations travelers check most.