FlexiRoam Review: Plans & Pricing

Still researching: ID verification

Founded

2011

Headquarters

Tsim Sha Tsui East, Hong Kong

Legal entity

FlexiRoam Asia Limited (subsidiary of Flexi Roam Limited, ACN 143 777 397, ASX: FRX)

Website

flexiroam.com

Refund policy

Full refund if no data was used and a FlexiRoam technical fault could not be fixed during the trip (partial if data was used); partial refunds for intermittent service or downtime. No refund for unused data at expiry, device incompatibility/lock, or an installed plan bought by mistake. 5% admin fee; request within 120 days. Read the policy ↗

Validity starts

Validity starts when you activate the plan or on a start date you schedule; a plan not activated within 90 days of purchase activates automatically (Terms §3.3, §3.6).

Fair-use limit

Unlimited plans have a daily high-speed limit (3GB on the product pages); after it the speed is capped or the service pauses until the next day (Terms §21.2). Throttled speed not stated.

Top-ups & rollover

Buy another plan onto the same eSIM in the app or website; buying the same plan again before it expires extends it and rolls unused data over where the plan includes Data Rollover (Terms §23).

Lost device / reinstalling

Reinstall the existing eSIM on the same or a new phone from the app (Account > My SIMs > Install); support helps if the old device is unavailable.

Billing currency

Charged in USD, or another currency you select on the site (Terms §3.9).

Support

Email · WhatsApp · Help center

Payment

Card · Apple Pay

Compare FlexiRoam with other providers

Head-to-head pages: coverage, prices and trust facts side by side.

vs FlexiRoam vs 4S See the comparison vs FlexiRoam vs Superalink See the comparison vs FlexiRoam vs abesteSIM See the comparison vs FlexiRoam vs BNESIM See the comparison vs FlexiRoam vs Yatelo See the comparison vs FlexiRoam vs Yesim See the comparison