FlexiRoam vs Yatelo

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

FlexiRoamYatelo

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes ✓ Yes

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

FlexiRoam Yatelo

ID verification

FlexiRoam: Not confirmed yet

Yatelo: Not required

Refund policy

FlexiRoam: Full refund if no data was used and a FlexiRoam technical fault could not be fixed during the trip (partial if data was used); partial refunds for intermittent service or downtime. No refund for unused data at expiry, device incompatibility/lock, or an installed plan bought by mistake. 5% admin fee; request within 120 days.

Yatelo: Refunds only for issues on Yatelo's side, requested within 30 days of purchase and only for unused data; used data is non-refundable and approved refunds may carry processing fees.

Validity starts

FlexiRoam: Validity starts when you activate the plan or on a start date you schedule; a plan not activated within 90 days of purchase activates automatically (Terms §3.3, §3.6).

Yatelo: Your plan only starts counting once you connect -- the countdown begins at first network connection, not purchase.

Fair-use limit

FlexiRoam: Unlimited plans have a daily high-speed limit (3GB on the product pages); after it the speed is capped or the service pauses until the next day (Terms §21.2). Throttled speed not stated.

Yatelo: Fixed-data plans hard-cap at the purchased allowance. Standard unlimited plans feature a daily high-speed cap and throttle speeds once crossed; Truly Unlimited plans have no daily cap. Plan details for all options explicitly state these terms prior to purchase.

Top-ups & rollover

FlexiRoam: Buy another plan onto the same eSIM in the app or website; buying the same plan again before it expires extends it and rolls unused data over where the plan includes Data Rollover (Terms §23).

Yatelo: Add more data or buy a new plan anytime within the app.

Lost device / reinstalling

FlexiRoam: Reinstall the existing eSIM on the same or a new phone from the app (Account > My SIMs > Install); support helps if the old device is unavailable.

Yatelo: If you delete the eSIM or change phones, contact support and they help reinstall or replace the eSIM, depending on the plan.

Billing currency

FlexiRoam: Charged in USD, or another currency you select on the site (Terms §3.9).

Yatelo: United States Dollars (USD)

Support

FlexiRoam: Email · WhatsApp · Help center

Yatelo: Email · Live chat · 24/7

Payment

FlexiRoam: Card · Apple Pay

Yatelo: Card · Apple Pay · Google Pay

Headquarters

FlexiRoam: Tsim Sha Tsui East, Hong Kong

Yatelo: Canada

Legal entity

FlexiRoam: FlexiRoam Asia Limited (subsidiary of Flexi Roam Limited, ACN 143 777 397, ASX: FRX)

Yatelo: Nimbleedge Inc.

Founded

FlexiRoam: 2011

Yatelo: 2024

Comparison by eSIMKart

Discount codes

FlexiRoam No live code

Yatelo -15% ESIMKART15

FlexiRoam vs Yatelo — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare FlexiRoam and Yatelo by destination

Head-to-head prices for the destinations travelers check most.