KnowRoaming vs Superalink

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

KnowRoamingSuperalink

Unlimited data ✓ Yes ✓ Yes

Regional bundles ✓ Yes ✓ Yes

Global bundles (50+ countries) ✓ Yes No

Cruise / at-sea plans No No

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

KnowRoaming Superalink

ID verification

KnowRoaming: Not confirmed yet

Superalink: Not confirmed yet

Refund policy

KnowRoaming: Full refund if the eSIM was never installed or the plan never connected; after that a full or partial refund is discretionary (under 2% of data used, or a fault on their side). Ask within 90 days of purchase and before validity ends; reviewed within 4 working days, paid within 15 calendar days.

Superalink: Refunds only if the eSIM has not been activated and no data has been used; QRIS purchases must be requested within 7 days of purchase.

Validity starts

KnowRoaming: The plan starts when you first connect in a supported country, not at purchase; validity days count from that first connection and run continuously. It must be started within the 'Activate before' window shown at checkout. Unused data expires with the validity period, no rollover.

Superalink: Starts once the eSIM installs and connects to the local network at your destination — activation from home is possible, but Superalink recommends waiting until arrival; data isn't deducted until it connects there.

Fair-use limit

KnowRoaming: Unlimited country plans: 5 GB at full speed every 24 hours, then reduced speed until the allowance resets (24h counted from first connection); the Global unlimited plan gets 2 GB a day, then up to 256 kbps. Hotspot use counts against the allowance. Fixed plans stop when the data is used.

Superalink: On Unlimited plans, speed drops for the rest of the day once the daily high-speed allowance is used (no extra charge, resets the next day): 10GB/day to 5 Mbps, 5GB/day to 1 Mbps, 500MB-3GB/day to up to 384 Kbps.

Top-ups & rollover

KnowRoaming: Top up from My plans in the app or on knowroaming.com: select the plan, tap Top up, choose extra data or days; no new eSIM, nothing to scan, the connection doesn't drop. Optional auto top-up (off by default) charges the saved card when the plan runs low.

Superalink: Enter your eSIM's ICCID on Superalink's Top Up page (My Voucher) to add data or extend — no reinstall needed, though it only becomes available once the current package's validity ends or its data runs out.

Lost device / reinstalling

KnowRoaming: KR.One is one eSIM installed once; every later plan attaches to it with no new QR code. A deleted eSIM can't be restored or moved to another phone; a fresh one is added through the app in about a minute, while a plan with days or data left stays on the phone it was bought for.

Superalink: A deleted eSIM can be reactivated on the same device, but cannot be reissued for a different device, per Superalink's own FAQ.

Billing currency

KnowRoaming: Charged in the currency shown at checkout (website: your region's currency; app: Settings > Currency). A card in another currency is converted by the card network at its own rate; KnowRoaming advises declining the bank's dynamic currency conversion offer. Card details are held by Stripe.

Superalink: USD is the primary payment currency; other currencies may be accepted depending on availability and payment method, with the transaction currency set at the time of purchase.

Support

KnowRoaming: Live chat · Email · Help center · WhatsApp · 24/7

Superalink: Live chat · Email · WhatsApp · Help center · 24/7

Payment

KnowRoaming: Card · Apple Pay · Google Pay

Superalink: Card · PayPal

Headquarters

KnowRoaming: Not confirmed yet

Superalink: Singapore

Legal entity

KnowRoaming: Not confirmed yet

Superalink: Gadget SG Pte. Ltd.

Founded

KnowRoaming: Not confirmed yet

Superalink: 2024

Comparison by eSIMKart

Discount codes

KnowRoaming -10% ESIMKART

Superalink -20%(Unlimited plans only) ESIMK0000

KnowRoaming vs Superalink — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare KnowRoaming and Superalink by destination

Head-to-head prices for the destinations travelers check most.