Airalo vs Maya Mobile

At a glance

Whole-catalog figures — every active plan each provider sells today.

Price check in popular destinations

The cheapest plan each provider sells for two realistic trip sizes, in the destinations both cover that travelers check most. Every price is a live plan you can buy.

Plan types on offer

AiraloMaya Mobile

Unlimited data ✓ Yes ✓ Yes

Regional bundles No ✓ Yes

Global bundles (50+ countries) No ✓ Yes

Cruise / at-sea plans No ✓ Yes

Pay as you go No No

Comparison by eSIMKart

Policies compared

Confirmed from each provider's own site — see the trust card on each provider page for the verification date.

Airalo Maya Mobile

ID verification

Airalo: Required for some countries (passport/ID)

Maya Mobile: Not confirmed yet

Refund policy

Airalo: Self-service refund request from your account (My eSIMs > Package History > Request Refund) for wrong purchase, changed plans, installation issues, or a non-working eSIM — expired or fully-used eSIMs aren't eligible. Wrong-purchase/changed-plans refunds go to Airmoney (their in-app credit) only; installation-issue/not-working refunds can go to Airmoney or your original payment method, taking 7-10 business days (up to 30 depending on your bank).

Maya Mobile: Full refund (less processing fees) within 30 days if no data has been used — including incompatible or carrier-locked devices; partial refunds proportionate to unused data for Maya-side network issues.

Validity starts

Airalo: Validity starts either when the eSIM connects to the destination network or at the moment of installation, depending on the specific plan — check 'Additional Information > Activation Policy' on the plan page before buying to see which applies.

Maya Mobile: Each plan runs for its full duration once activated in the app (turn the eSIM on when you land, not automatically at purchase); you're charged once at purchase regardless of how much data you use, and there are no partial refunds for unused days.

Fair-use limit

Airalo: Unlimited plans default to a 3GB-per-day full-speed allowance before throttling to 1 Mbps for the rest of that 24-hour period (counted from activation, not purchase); a different daily threshold is stated on the specific plan's page when it applies instead of the 3GB default.

Maya Mobile: Unlimited plans: speed may be temporarily throttled to 10 Mbps once daily usage exceeds 3GB, and to 1 Mbps if very high usage continues; any throttle is removed within 24 hours. Prepaid (fixed-GB) plans run at full local network speed.

Top-ups & rollover

Airalo: Only plans marked 'rechargeable' (checkable under Additional Information before buying) can be topped up, via the My eSIMs > Top Up option in the app — a non-rechargeable eSIM or one that changed carriers requires buying a new eSIM instead.

Maya Mobile: Add data to an existing eSIM any time: pick a package in the Shop and choose your existing eSIM at checkout (no reinstall); optional Auto Renew also extends 30-day plans monthly.

Lost device / reinstalling

Airalo: Most Airalo eSIMs can't be reinstalled once deleted -- the app checks each plan under My eSIMs > 'Deleted your eSIM?' and walks you through reinstall if allowed, otherwise you'll need a new eSIM or Support.

Maya Mobile: Once an eSIM is removed from your device, Maya Mobile permanently deactivates it on the network and it cannot be reactivated -- you'll need to order and activate a new eSIM to get more data.

Billing currency

Airalo: Airalo lets you check out in 16 real currencies (USD, AUD, CAD, EUR, GBP, JPY, PLN, SGD, NOK, DKK, SEK, CHF, NZD, MXN, ZAR, THB) — not just a USD default; if your currency isn't listed, your bank handles the conversion at checkout.

Maya Mobile: Prices are shown in USD by default; paying in another currency may incur bank/card foreign-exchange fees.

Support

Airalo: Live chat · Help center · 24/7

Maya Mobile: Email · WhatsApp · Live chat · 24/7

Payment

Airalo: Card · PayPal · Apple Pay · Google Pay · Alipay

Maya Mobile: Card · Apple Pay · Google Pay

Headquarters

Airalo: Singapore

Maya Mobile: Nassau, Bahamas

Legal entity

Airalo: AirGSM Pte Ltd

Maya Mobile: Mobile Maya Inc.

Founded

Airalo: 2019

Maya Mobile: Not confirmed yet

Comparison by eSIMKart

Discount codes

Airalo No live code

Maya Mobile -10% ESIMKART10

Airalo vs Maya Mobile — common questions

Figures on this page come from both providers' live catalogs and are re-checked automatically every day.

Compare Airalo and Maya Mobile by destination

Head-to-head prices for the destinations travelers check most.