Simbye Review: Plans & Pricing

Founded

2023

Headquarters

Sheridan, Wyoming, USA

Legal entity

Simbye LLC

Website

simbye.com

Refund policy

Full refund for an eSIM not installed, activated or used if requested within 30 days of purchase; partial or full refund if it doesn't work because of Simbye or the network, even after installation. Applied top-ups are non-refundable. Read the policy ↗

Validity starts

Plan validity (7–90 days) starts when the eSIM connects to a network at your destination; until then the eSIM stays valid for 180 days. Some plans, such as the US eSIM with a phone number, start at purchase.

Fair-use limit

Unlimited plans include 2GB of high-speed data per day, after which speeds are reduced until the next 24-hour cycle.

Top-ups & rollover

Top up on the top-up page or in your account with your order number: buy a new data package and the same eSIM reactivates instantly, no reinstall needed.

Lost device / reinstalling

No transfer or reissue to another device: once installed and activated, the eSIM stays tied to that phone, and a new phone needs a new eSIM.

Billing currency

Charged in the currency shown at checkout: local currency in most European markets (EUR, GBP, CHF, PLN, SEK and others), USD everywhere else.

Support

Live chat · Email · Help center · 24/7 support; email Mon–Fri 9:00–18:00, reply within 24 hours

Payment

Card · PayPal · Apple Pay · Google Pay · Crypto

ID verification

Not required

Facts verified on Oct 8, 2026 from Simbye's own site

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