🇷🇪 Saily eSIM Plans for Réunion

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Founded

2023

Legal entity

Saily Inc. (Delaware) for most regions; Saily UAB (EEA) and CyberQuay Pty Ltd (Australia) handle those markets.

Website

saily.com/esim-site

Refund policy

Full refund if the eSIM has not been installed or the data plan was never activated; after activation, refunds only while more than 99% of the data balance remains unused (subscriptions: within 14 days). Read the policy ↗

Validity starts

Saily plans must be installed before your trip; the validity/data countdown starts when the eSIM activates (first connection at your destination), not at purchase.

Fair-use limit

Unlimited plans include a Fair Use Policy: full-speed data resets every 24 hours (5GB standard, as low as 3GB in some countries), then speed is reduced until the next reset.

Top-ups & rollover

Existing Saily eSIMs can be topped up (including an Auto Top-Up option) directly in the Saily app without reinstalling, per their Help Center.

Lost device / reinstalling

Saily eSIMs can be reinstalled anytime at no extra cost directly from the app, as long as you're logged into the same account -- no reinstall-count limit is published.

Billing currency

Checkout is charged in USD; a currency-conversion fee may apply if your card's home currency isn't USD, per Saily's Help Center.

Support

Live chat · Email · Help center · 24/7

Payment

Card · PayPal · Apple Pay · Google Pay

Facts verified on Sep 1, 2026 from Saily's own site